RMA: - Return Merchandise Authorization (RMA)
At Annekal, we are committed to providing you with high-quality products and exceptional service. If you experience any issues with your purchase, our RMA Support process ensures quick and hassle-free resolution.
RMA Process
Contact Support – Reach out to our customer care team via email or phone to describe the issue.
Get RMA Number – Our team will issue an RMA Number for tracking your request.
Pack & Ship – Safely pack the product with all accessories and original packaging, clearly mentioning the RMA Number.
Inspection & Resolution – Our technicians will inspect the product and provide a replacement, repair as per warranty policy.
Important Notes
- Products must be within the warranty period.
- Physical damage, unauthorized repairs, or misuse may void the warranty.
- Customers are responsible for shipping charges unless stated otherwise.
Your trust matters. Our RMA team is here to make things right
Tech Support: - CCTV Technical Support 🔧📹
At Annekal, we understand that security is only as strong as the system behind it. That’s why our Technical Support Team is here to ensure your CCTV cameras and surveillance systems work flawlessly — 24/7.
Our Support Services Include:
Installation Assistance – Step-by-step guidance for setup and configuration. Remote Troubleshooting – Quick issue resolution via phone, email, or remote login. Maintenance & Repairs – Regular check-ups and timely repairs to keep your system at peak performance. Software & Firmware Updates – Keep your system secure and up-to-date. Training & Guidance – Learn how to operate your system for maximum efficiency.
Why Choose Us?
- 24×7 Availability – We’re here when you need us most.
- Expert Technicians – Certified and experienced in all major CCTV brands.
- Quick Response Time – Your security can’t wait.
Because your safety deserves uninterrupted protection
📥 Downloads – CCTV Resources
Get all the essential resources you need to install, operate, and maintain your CCTV systems in one place.
Available Downloads:
📄 Product Brochures – Detailed specifications and features of our CCTV cameras & accessories.
📜 User Manuals – Step-by-step guides for installation, setup, and usage.
💾 Software & Apps – Download the latest mobile & desktop viewing applications.
🔧 Firmware Updates – Keep your CCTV system secure and up-to-date.
🎥 Quick Start Videos – Easy-to-follow tutorials for hassle-free setup.
💡 Tip: Always use the latest software and firmware for optimal performance and security.
